Pricing that scales 
with you

Frequently Asked Questions

• Are there any additional fees (or fine print) that I should know about?

  The sandbox mode cannot be used in live production so to gain access to the API and activate webhooks, you need to subscribe to a plan of your choice. Furthermore, we offer optional additional features such as watchlist & PEP checks and additional document upload. The exact pricing depends on which plan you are subscribed to. Everything else, including unlimited re-authentications and support are included in the subscription fee.

• What’s the difference between the per verification and the subscriptions fees?

  Our pricing plans work as a combination of a verification fee and a monthly subscription fee. The first time an individual’s document is being verified, you are charged a variable per verification fee, which depends on the plan and feature set of your choice. An additional subscription fee is charged monthly to cover the cost of technical support and re-authentications. As you can see from our plans, the higher your volume, the more dependent the pricing is on the fixed cost.

• What information do you store about my users?

  In the verification process, we ask the user for their email address and biometrics and store their document information against it. In addition, we analyze the verification’s location data to calculate our risk score. For any data that we capture through the process, specific consent is acquired from the end user.