Identity verification 
that helps your 
conversion rates

Frequently Asked Questions

• Will my users have to download an app?

  No, once you get started with Passbase, your users will be able to complete their identity verification process straight from your product or via your verification link. We built Passbase so that you can integrate it with just a few lines of code on web via our API and mobile with our iOS and Android SDKs. Moreover, webhooks allow instant data transfer between our system and yours within milliseconds.

  Verification link

  This is a no code or hard implementation solution that allows you to verify users outside of your application. Once you sign up to Passbase, you will be able to set a personal link in the style of verify.passbase.com/[company]. Not only that, you will also be able to customise the appearance of the subsequent steps to fit your product’s look and feel.

  • No code set up
  • Customizable appearance
  • Link on verify.passbase.com/[company]

  API & SDKs

  Our simple and robust documentation was written for tech teams to help them implement identity verification as easily as possible. We offer integrations for web (Javascript), iOS (Swift) and Android (Java & Kotlin). Whenever there is a new activity associated with your integration, you will get instantly notified via webhooks that sync our system with your backend.

  • Web, iOS and Android
  • Bi-weekly SDK updates
  • On-demand API
  • Webhooks
• Do you offer watchlists?

  Yes! Our Anti Money Laundering compliance program covers 513 global watchlists and 111 fitness & probity lists all with real-time updates via our API. Moreover, our global and syndicated database of over 10,000 sources also helps you screen for Politically Exposed Persons and Adverse Information and Media. We monitor and vet the identified data for accuracy on traditional and new media.

• How much does Passbase cost?

  We offer flexible pricing plans that operate on a pay as you go basis and fit companies of all sizes - from startups to enterprise. Book a demo with our sales team to learn about our different pricing options.

• Which countries do you cover?

  We cover documents from over 190 countries. To date, our database features more than 6,000 documents including passports, drivers’ licenses, and national IDs. Passbase is also available in 14 languages and counting so that your users can have a localised experience during the verification process. See our list of accepted documents for details.

• How do you establish liveness during a verification?

  Our system uses selfie videos to recognize basic facial movements and ensure that a real person, and not a printed image or pre-recorded video, is accessing your platform. Based on that we calculate a liveness score as a percentage and average it into a user's total score.

• What industries do you work with?

  Passbase's identity verification has wide applications. We power digital-native companies in FinTech, cypto, DeFi, gaming and eSports, and NFTs for content creators in various industries, mobility, marketplaces, and the gig economy. We also work with companies in traditional industries such as real estate, investments and insurance.