Modern businesses today should be given the tools to craft branded customer experiences. As identity verification continues to grow more mainstream for consumers, companies that can deliver an intuitive and seamless verification flow will convert and retain customers. To support forward-thinking businesses with attention to such details, Passbase released a suite of customization options for you to craft the look and feel of your identity verification flow.
Advanced customizations can be made from the Passbase dashboard, and on our developer SDKs, giving you the flexibility to create a great user experience whether you are in engineering or a team needing a no-code solution. These changes are reflected immediately, allowing your team to make quick setups and adjustments.
Companies on Passbase’s Growth Plan can edit the logo, brand color, accent color, animation color, hosted link address, and screen text in all of Passbase’s supported languages. You can also add additional document checks into your verification flow to increase assurance or gather the necessary documents for your industry.
Build a branded identity verification flow
Your verification flow should feel like a natural extension of your product experience to your end users. Add branding and visual language to the verification flow to give your end users a seamless transition from your app into the Passbase identity verification flow.
Custom logo and label options
From the Passbase dashboard, you can upload your company logo at the top of the verification flow.
Companies on the Passbase Enterprise Plan can also remove the “secured by Passbase” text at the top of an end user’s verification flow. Selecting this option will also remove the Passbase label in the Verify button. You can how this looks in our developer docs.
Setting your brand colors
To build a cohesive experience, you can now incorporate your brand aesthetics in three key visual elements:
- Accent color
- Animation color
- Button color
You can adjust the animation color by dragging our color scale. The accent and button colors can be adjusted with a Hex color code or RGBA color values. You can see the Passbase customization tool in action here.
Control your company voice with customized text
Passbase also allows you to have full control of your brand voice by customizing both your choice of font and copywriting.
You can choose from Passbase’s available fonts or upload your own for titles, subtitles, and buttons. In addition, you can adjust your verification flow copy to guide your end users through the process with a consistent voice.
Best of all, you can customize copywriting for all of Passbase’s supported languages to give your global customers a localized experience. You can see how fonts are uploaded and copywriting can be adjusted for all of Passbase’s supported languages in the Custom Copy section of our developer docs.
If you are using the Passbase hosted verification, you can also choose your own link name.
Increase assurance by adding additional checks
You can now have up to three different official ID documents in your verification flow to increase assurance that your end user is who they say they are. This means that you can now have one of each of the below documents in your verification flow:
- National ID
- Passport
- Driver’s license
In addition to official ID documents, Passbase also has Insurance Card, Proof of Address, CDC Vaccination Card Scans.
Getting Started
Companies using the Growth Plan or above can see these customizations in the Passbase Dashboard. The white label feature is only available to Enterprise clients upon request. These features are available for:
- Web SDK: 3.5.0
- Mobile: 2.7.0
To get started, you can visit our developer docs.
If you have any questions, get in touch!
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